Good to Know

Frequently asked questions

Everything guests ask before booking a Wintergreen mountain stay.

How close is the condo to the Wintergreen Resort ski slopes?

The Retreat at Three Ridges is a short, easy walk to the lifts and the resort village — a true ski-in/ski-out location. Guests routinely reach the main lodge and slopes in just a couple of minutes on foot, so you can leave the car parked all weekend.

How many bedrooms and bathrooms does the condo have?

It's a 2-bedroom, 2-bathroom condo that sleeps up to 5 guests. The primary bedroom has a queen bed and a workspace, and the second bedroom has two twin beds — comfortable for couples, families, and small friend groups.

Is the rental good for families and remote work?

Yes. Families love the twin bedroom, children's books, toys, and board games, while remote workers get high-speed Wi-Fi and a dedicated workspace. The full kitchen, fireplace, and in-unit laundry make longer stays easy.

What are the check-in and check-out times?

Check-in is from 4:00 PM and check-out is by 11:00 AM. Check-in is contactless with a smart lock, so you can arrive on your own schedule.

How do I book direct and save?

Booking direct on this site skips the third-party platform service fees, so you keep more money for your trip. Choose your dates in the Book Direct calendar for an instant quote with all fees included. You can also book on Airbnb or VRBO if you prefer.

What is the cancellation policy?

You'll receive a full refund if you cancel at least 14 days before check-in, and a partial refund if you cancel between 7 and 14 days before check-in. We'll confirm the exact terms for your dates in writing before any payment.

Is parking available and are pets allowed?

Free parking is available on the premises. The condo is not pet-friendly, which helps keep the home fresh and allergy-friendly for every guest.

Ready to plan your stay?

Pick your dates and book direct at The Retreat at Three Ridges.